When can I expect my certificate?

Please be aware that BDM is experiencing an extended period of very high demand. We are implementing a range of measures to meet applicants' requirements more efficiently. BDM appreciate your patience during this period.

Last updated Monday 30 May 2016 

Certificate type                                

Processing time*

Birth certificates
10 business days
Birth certificates for newborns
41 business days
Marriage certificates
10 business days
Marriage certificates for newly married couples
48 business days
Change of name certificates
70 business days

* add up to 6 days for Australia Post's Regular Post service.

These times do not include applications submitted by 3rd parties (eg: lawyers, the State Revenue Office etc)

View all our certificate turnaround times.

Check the status of your online application

Opening hours

Open 8am - 4pm*

Monday to Friday
(excluding public holidays)

*Limited services 12pm - 4pm

Payment methods

Peak time 11am - 3pm

Wait times may be 2 hours or more during peak times

BDM Service Centre

Ground floor
595 Collins Street

or visit our Justice Service Centres


Secure access for service partners

  • Medical Practitioners
  • Funeral Directors
  • Hospitals & Birthing Centres
  • Marriage Celebrants
  • Legal Practitioners
  • Authorised Agencies