Online services will be unavailable between:
- 7:00am - 9:00am Wednesday 28 September
- 6:30pm Thursday 29 - 6:30am Friday 30 September.
During these times you will not be able to apply for certificates or purchase images, search historical indexes or popular baby names, or upload data. We apologise for any inconvenience.
Get certificates 5 days faster
by applying online!
It takes 5 days to process your certificate when you apply online, and 10 days when you use the paper form!
Estimates in working days. Add up to 6 days for Australia Post.
When can I expect my certificate?
Please be aware that BDM is experiencing an extended period of very high demand. We are implementing a range of measures to meet applicants' requirements more efficiently. BDM appreciate your patience during this period.
Last updated Monday 26 September 2016
* add up to 6 days for Australia Post's Regular Post service.
These times do not include applications submitted by 3rd parties (eg: lawyers, the State Revenue Office etc)
Open 8am - 4pm*
Monday to Friday
(excluding public holidays)
Peak time 11am - 3pm
Wait times may be 2 hours or more during peak times
BDM Service Centre
595 Collins Street
or visit our Justice Service Centres
Secure access for service partners
- Medical Practitioners
- Funeral Directors
- Hospitals & Birthing Centres
- Marriage Celebrants
- Legal Practitioners
- Authorised Agencies