Delivering culturally-sensitive services is essential. It supports Aboriginal customers to feel comfortable approaching us.
The first Coolamon Strategy strengthened our capacity to engage with Aboriginal communities. It helped us do this in a meaningful way.
|What BDM will do||How BDM will do it|
|Provide culturally safe and sensitive services for Aboriginal customers.||
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Coolamon Strategy 2019-21 contents
- Welcome to the Coolamon Strategy
- The significance of the coolamon
- The importance of BDM services
- Purpose of the Coolamon Strategy 2019-21
- Strong identity, strong spirit in practice
- Supporting our Aboriginal customers
- Removing financial barriers for Aboriginal customers
- Building trust and confidence in BDM services