Due to maintenance between 5:30PM and 9:30PM on Wednesday 10 February 2016, you will not be able to apply for certificates, purchase images, search historical indexes, search popular baby names or upload data.
We apologise for any inconvenience.

As of 20 January 2016, the BDM Service Centre will no longer accept cash as method of payment. The only methods of payment accepted are EFTPOS, Credit card (no AMEX), Bank cheque or Money order.

When can I expect my certificate?

Last updated Monday 1 February 2016 

Certificate type                                

Processing time*

Birth certificates
15 business days
Birth certificates for newborns
39 business days
Marriage certificates
15 business days
Marriage certificates for newly married couples
50 business days
Change of name certificates
72 business days

* add up to 6 days for Australia Post's Regular Post service.

Check the status of your application or view all our certificate turnaround times.

Multiple birth certificates ordered

If you ordered more than one copy of a birth certificate at the time you registered your baby's birth, each will be sent in its own envelope (except Registered Post). This will provide greater protection for the information contained within your certificates. While the certificates ordered will leave BDM premises all on the same day, Australia Post may deliver the envelopes on different days.


Opening hours

Open 8am - 4pm

Monday to Friday
(excluding public holidays)

Limited services 12pm - 4pm

Payment methods

Peak time 11am - 3pm

Wait times may be 90 minutes or more during peak times

BDM Service Centre

Ground floor
595 Collins Street

or visit our Justice Service Centres

Secure access for service partners

  • Medical Practitioners
  • Funeral Directors
  • Hospitals & Birthing Centres
  • Marriage Celebrants
  • Legal Practitioners
  • Authorised Agencies