There is a planned outage on Sunday 25 June from 8:30am to 10:30am due to maintenance activity.
During this time you will not be able to access our online services.
We apologise for the inconvenience.
Get certificates 5 days faster
by applying online!
It takes 5 days to process your certificate when you apply online, and 10 days when you use the paper form!
Estimates in working days. Add up to 6 days for Australia Post.
When can I expect my certificate?
Last updated Monday 19 June 2017
* add up to 6 days for Australia Post's Regular Post service.
These times do not include applications submitted by 3rd parties (eg: lawyers, the State Revenue Office etc)
Open 8am - 4pm
Monday to Friday
(excluding public holidays)
Peak time 11am - 3pm
Wait times may be 2 hours or more during peak times
BDM Service Centre
595 Collins Street
or visit our Justice Service Centres
Secure access for service partners
- Medical Practitioners
- Funeral Directors
- Hospitals & Birthing Centres
- Marriage Celebrants
- Legal Practitioners
- Authorised Agencies