Temporary change to opening hours

On Thursday 18th December, our Customer Service Centre will close at 2pm, instead of 4:30pm. Remember you can always apply online. We apologise for any inconvenience.

When can I expect my certificate?

Last updated Monday 15 December

Birth certificates
mailing in 6 business days*
Birth certificates for newborns
mailing in 26 business days*
Marriage certificates
mailing in 6 business days*
Marriage certificates for newly married couples
mailing in 21 business days*
Change of name certificates
mailing in 30 business days*

* Please also allow an average of 3 days postage

View all our certificate turnaround times.

Latest news

Victorian Life certificate thumbnail (JPEG, 9KB)

New 'Victorian Life' commemorative birth certificate now available

09 Jul, 2014

The new Victorian Life commemorative birth certificate can now be purchased.

This is an image of the fee page

BDM fee and form changes

26 Jun, 2014

On 1 July 2014, the fees for some BDM products and services will change. There are also major changes to the Change of Name-adult and Change of Name-child forms.

This is a picture of the Edwardian Index CD-ROM

Re-release of Edwardian Index CD-ROM

27 May, 2014

The Edwardian Index is now available to purchase online.