From 1 July 2015 there will be changes to our fees and to our Melbourne Customer Service Centre hours. Our new opening hours will be 8am – 4pm. These new hours will allow more citizens to visit us before work. 

Applications for Change of Name, Registering a Relationship and bookings for the Victorian Marriage Registry will be accepted from 8.00am - 12.00pm only. 

When can I expect my certificate?

Last updated Monday 29 June

Birth certificates
mailing in 7 business days*
Birth certificates for newborns
mailing in 31 business days*
Marriage certificates
mailing in 7 business days*
Marriage certificates for newly married couples
mailing in 35 business days*
Change of name certificates
mailing in 60 business days*

* Please also allow an average of 3-5 days postage

View all our certificate turnaround times.