We understand your certificate is an important document and we aim to get it to you as quickly as possible.
However, be aware that your application can take up to two months overall, taking into account postage and processing times.
Our processing times start from when we receive your application. Your application should be complete, fully paid and have the necessary certified proof of identity documents.
|Type of certificate||Standard processing time (working days)*|
|Birth certificate for newborns||20|
|Marriage certificate for newlyweds||20|
|Change of name certificate||20|
|Death certificate for deaths in the last 3 months||5|
|Single status certificate||20|
|Commemorative birth certificate||20|
|Correction of a certificate||20|
*Allow additional time for postage
- 6 working days for standard post
- 1 working day for express post
^Includes the 28 calendar day legislative cooling off period. The 20 day standard processing time is in addition to the 28 day cooling off period required by law.
Commemorative certificates arrive separately to standard certificates.
Already ordered a certificate?
What if my certificate hasn't arrived?
If it hasn't arrived after two months, report a late or missing certificate.
Want to get it faster?
Apply in person - same day
If the details of your event are already registered with us, you can apply for and collect a certificate in person at our BDM Customer Service Centre, in one day. Make sure you bring all your identity documents and any supporting evidence with you.