You’ve finished when you have completed all these steps:
Completed an online application
Certified any document copies you provide
Provided all required documents
Paid any fees that apply
Provided proof of identity if required. Do I need to prove my identity?
After you’ve finished
- We start processing your application, which includes checking:
- your proof of identity
- payment completion
- any other required documents
- If we need more information from you, we’ll contact you
- We’ll email you to let you know when we’ve finished processing your application. Make sure to check your spam or junk inbox in case it gets sent there by mistake.
How long does it take?
The time it takes varies depending on:
- the type of application
- if your application is complete (see Check you’ve finished, above)
Our turnaround times start from when we receive a completed application.
Check the status of your application
Log into My items to check the status of your application.