If you believe there's an error on your relationship certificate, you can apply to have it corrected. All applications are subject to an assessment.
You can only apply to correct your own relationship certificate.
What we need from you
We'll ask you for the following information during the application process:
1. Details of the people on the certificate
As a minimum, for each person, we ask for:
- Given name and family name
- Date and place of birth.
2. The original certificate
We ask that you return the original relationship certificate before we can issue a new corrected version.
If you don't have the original, you need to provide a Statutory Declaration (External link) explaining why you cannot surrender the original certificate. Learn more about how to digitise and upload documents.
You'll need to apply for a new relationship certificate once we've corrected the record. There is no fee for this if you return the original certificate.
If the original relationship certificate is returned, we issue a replacement certificate free of charge. If the original isn't returned, there is a fee for the new certificate.
3. Evidence to support the correction
The evidence we ask for depends on the correction you want to make.
For documents in a language other than English, provide an English translation by a qualified translator. Approved translators can be found at naati.com.au (External link) or by contacting Translating and Interpreting Service (TIS) on 13 1450.
4. Proof of your identity
Acceptable documents
One of the easiest ways to prove your identity is by presenting your driver licence (if it confirms your residential address) and your Passport.
Alternatively, you can provide your driver licence, medicare card and bank card.
Alternatively, there are other ways to prove your identity.
Evidence required
The evidence listed below covers the most common correction requests. If you can't provide the evidence listed, send the best evidence you have available.
If we hold the evidence (e.g. a birth certificate) you don't need to provide a copy of it.
| Correction | Acceptable evidence |
|---|---|
|
Any name on the certificate |
Provide evidence of correct name: Australian born:
Overseas born:
If you can't prove the use of the corrected name from birth, a change of name is needed, rather than a correction. Likewise, additions and removals of given names need a change of name. See Change a name. |
| Date or place of birth |
Evidence of correct date or place of birth:
|
Processing and delivery
How long will it take for a corrected certificate to be issued?
| Processing start date | Processing time | Pick up/delivery |
|---|---|---|
|
Date received
Full application |
20 working days Standard processing |
Pickup 595 Collins Street Melbourne or 6 days |
Fees and payments
| If the original relationship certificate is returned | If the original relationship certificate IS NOT returned |
|---|---|
| No fee |
$33.00
The price of a standard relationship certificate applies |
Postage fees
Shipping fees cannot be refunded if you decide to collect your certificate(s) in person.
| Postage - see Australia Post (External link) for product details | Price |
|---|---|
Australia |
|
|
Registered post (recommended) |
$7.40 |
| Standard post/Handling | $1.00 |
|
Express post Note: This is not a priority service fee - standard Turnaround times still apply. |
$7.80 |
Outside Australia |
|
| Airmail (Standard post) | $3.70 |
| Express Courier International | $52.80 |
Check the Payment methods we accept.