Proving your identity

Check before you start

Most people prove their identity by providing documents.

The most common cause of delays is not providing certified proof of identity documents.

We can only accept copies of identity documents that have been certified by authorised people (External link).

This helps ensure we keep the personal information of Victorians accurate and secure. We only release it to those with a genuine right to receive it.

We can't start processing until we receive your proof of identity documents.

Which documents do I need? Option 1

You might be offered a secure identity-checking service when completing your online application.

To learn what you'll need to do, please choose the service you’re applying for.