- You can order all our certificates and products on this website.
Open by email
- When you apply, we’ll email you instructions on what you need to do to complete your application. You can email the relevant team through the instructions in that email.
Call centre: open 8am to 2pm
34 Justice Service Centres (External link) open for some BDM services
- At your local Justice Service Centre you can submit your identity documents and get a paper-based application form.
BDM customer service centre: currently closed.
How can we help you?
Do you need to contact us?
If you need general information, the quickest answer to your question might be on this website. Here are some pages on our most common queries.
Postal delays may occur due to extended COVID-19 restrictions and high parcel volumes. Learn more from Australia Post (External link).