Victoria has declared a State of Emergency due to coronavirus (COVID-19).
Our customer service and call centres are closed until further notice.
You can still apply online for certificates and registrations. Check our certificate turnaround times for how long it will take.
We are prioritising critical certificate or registration requests. For critical needs only:
- Apply online, then
- Email email@example.com with your reference number and reason(s) why it is critical.
For information about COVID-19, visit the DHHS website
If there's an error on a birth certificate, you can apply to have it corrected.
Generally, you can only apply to correct your own or your child's certificate, if your child is under 18. Both parents need to apply if there are two parents listed on the child’s certificate. We assess all corrections before making them.
Refer to the 'Evidence required tab' for common changes and the evidence you’ll need to provide.
If you want to add a parent's name to a birth certificate, see Add or remove a parent on a birth certificate.
Learn more about how to digitise and upload hard copy documents.